Think you don’t need to backup your Shopify or Shopify Plus store?

Shopify backs up its platform – not your store. You are one mistake, bug, or attack away from unwanted downtime, lost sales, and an expensive rebuild.

Add Rewind from the Shopify app store for one-click backups and restores

“If our store went down…

…we’re looking at thousands of orders that can’t be placed.

Knowing that we have this backup, I feel so much more confident moving through our products and collection pages.”

Julia Friesen

Ecommerce Merchandising Manager

Trusted by leading ecommerce brands

1 in 5 Rewind customers restore data due to…

Innocent mistakes

Common mistakes resulting in catastrophic data loss include deleting a product collection or important block of code, breaking your theme with an update, accidentally deleting template files and more.

Bad CSV files

Backing up your Shopify store manually via CSV? Not only are you unable to export pages, blog posts, menus, and other important items – bad CSV file imports are often the cause of irreversible data loss.

3rd-party apps

One bug in a 3rd-party app is all it takes to crash your store. Just ask Gymshark – a 3rd-party app shut down their store during Black Friday and cost them over $140,000 in lost sales.

Malicious attacks

Think you’re too small to attract malicious hackers? It’s usually a disgruntled employee or contractor that retaliates by deleting your store or holding it hostage.

This is why Shopify recommends Rewind for automated backups

“Thousands of Shopify store owners swear by this service. I have many merchants, friends, and people in the industry that I know are using Rewind and they’re very, very satisfied. So go check it out!”

Steve Hutt

Merchant Success Manager, Shopify Plus

A couple of clicks can fix your store from data disasters of all sizes

Automatic Backups

Your first complete Shopify backup starts with the click of a button. Then, we’ll automatically backup your store at 12 AM your time each day, and on-demand backups cover you when you’re making changes.

Flexible Restores

Whether it’s an innocent mistake, a buggy app, or an attack – you can rewind individual items (e.g. a product), multiple items (e.g. a collection), or your entire store to a time when everything worked perfectly.

"The app does exactly what it says it does"

“If we only spent 5 minutes per SKU, it would take us 20 weeks working 40 hours per week to restore our product file to the original state.

The app does exactly what it says it does and works well. We have tested it by deleting a group of products on purpose and then instantly rewinding them to their original state. The backup is automatic and occurs daily seamlessly. Set it and forget it until you need it.”

David King

Get peace of mind in minutes

How to start your first backup

1. Add Rewind

Add Rewind from the Shopify app store and select a plan that works for you. All plans come with a 7-day free trial.

2. Backup your store

Your first backup will begin right away and you’ll get an email notifying you when it’s done. You’ll get continued coverage with automatic daily backups and on-demand backups.

Restore your data with ease

We take care of the back-end

3. Weekly backup email

Enjoy the peace of mind that comes with a weekly email showing all of your backup activity.

4. Rewind items easily

Make a mistake or lose a ton of data? Rewind individual items, multiple items, or your entire store in a couple of clicks.

5. Need help?

Need help during a data crisis? With the largest engineering and support team in our space, we are here when you need us – over email, phone, and live chat.

1,000+ 5-star reviews in the Shopify app store and BigCommerce app store

“One of our team members accidentally deleted a ton of variants after thinking they’d created a duplicate while being distracted (welcome to juggling 100 tasks in a small biz). Ouch.

But no issue. Rewind jumped straight on it and brought all the data back! Right now, I freaking love you guys! Thank you!

Well worth the investment for times just like these.”

Posted Protein

“I almost fainted when I noticed one of our developers maliciously deleted all of our products (3000+). We immidiately contacted Shopify and they literally could do nothing!!!

Then I remembered that we’ve had a subscription with Rewind. They told us they still have a backup of all our products until the day we removed the app.

YOU NEED THIS APP more than any other app out there!”

Quint Essentials Clothing

Rewind saved my business from a rogue Shopify Partner!

Having complained about the web developers’ poor quality, their response was to seize ownership of my Shopify store, then systematically delete the entire site I had build and already paid for.

In just a few minutes, all my deleted data had been restored with Rewind.

Zanzi Beauty

“In my opinion, Rewind is a REQUIRED application for all store owners. It’s hands off approach to backing up all important information, and allowing you to recover to a different point in time is worth it’s weight in gold.

If you treasure your business and have spent money and time on your site, you need to have this app. Period.


A small investment for the peace of mind that comes with a protected store

How many orders does your store get every month?



USD / month

  • Back up your store with up to 20 orders / month



USD / month

  • Back up your store with up to 200 orders/month

  • Back up anytime

  • Real-time backups



USD / month

  • Back up your store with up to 600 orders / month

  • Back up anytime

  • Real-time backups

  • Phone support



USD / month

  • Back up your store with up to 1000 orders/month

  • Back up anytime

  • Real-time backups

  • Multi-store ready

  • Phone support



USD / month

  • Back up your store with up to 2,000 orders / month

  • Back up anytime

  • Real-time backups

  • Multi-store ready

  • Metadata (SEO, etc.) backups

  • Phone support



USD / month

More than 8000 orders? Have any questions? Contact sales for a custom Enterprise plan
  • Back up your store with more than 2,000 orders / month

  • Back up anytime

  • Real-time backups

  • Multi-store ready

  • Metadata (SEO, etc.) backups

  • Priority support

All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days. All plans are month-to-month. Certain plans may be ineligible to stores with higher product counts. Contact us for details.

“Today an app support team broke our website and left a jumbled mess. It woud have cost us 1000’s of $$$ in lost sales until it was repaired. We hit the Rewind button and within minutes our site was up and back to normal. It works!!

We have the Rewind app installed on all of our websites and it’s so worth the cost.”


“The app is worth it’s weight in gold. I’ve used it multiple times to clean up some unintentional mistakes with the theme/files in my store, caused from experiments with the design, etc.”

If I’ve had to pay a coder to repair my store after each coding misfortune, I’d have needed a war chest. Instead, I can fix literally any unexpected problem in my store by spending a second to Rewind it to a date or an hour where everything was working well.

Cute and Lovely

Still not sure if you need a backup of your Shopify store? See why leading ecommerce stores added Rewind and never looked back.

“If you’re on this platform, you’re going to leverage 3rd-party apps. There’s not a better way to manage that risk.”

Jonathan Poma

“If you’re looking for something to make sure your information is safeguarded, I definitely recommend Rewind.”

Matthew Huffman
Model Train Stuff

“I feel more confident moving through our products, knowing that should I mess up, we’re good – we’ve got that backup.”

Julia Friesen


Doesn’t Shopify backup my store?

Shopify backs up all merchants at the platform-level. This means that if Shopify were to experience a problem with their servers, they would be able to recover the entire platform. A platform backup cannot be used to recover data from your individual account.

Rewind gives you control and access to backups of your individual store and all of the data you have built into it.

Can Rewind handle high-volume?

Absolutely. We’re proud to call massive online retailers such as Staples, Pampers, Charmin, MVMT, Gymshark and many more our customers.

Is my Shopify data secure?

We take data security very seriously. Your most sensitive data is encrypted and stored in our Rewind Vault. (Yes, security is so important to us that we created the Rewind Vault and trademarked it) Read more at

How will I be billed?

After you add Rewind from the Shopify app store, you’ll select a plan based on the # of orders per month, enter your credit card information, and start your 7-day free trial. You will then get billed each month automatically.

Can I upgrade or downgrade at any time?

Yes, and we make it super easy. When you’re logged into Rewind, you’ll click on the ‘Subscriptions’ tab, then ‘Change Plan’ to start a live chat. We’ll then get you on the upgraded or downgraded plan that makes the most sense for you.

I still have questions, can I speak to someone?

You can start a live chat with us right now using the chat button in the bottom right corner or email us at (Monday-Friday, 9am-7pm EST). We have a team of customer support specialists based in Canada eager to help.

What does Rewind backup?

For Shopify, we backup everything the API allows – more than any other solution out there. This includes (deep breath) Products and Product Images, Customers, Orders, Collections, Blogs and Blog Posts, Pages, Themes and Theme Files, Menu Navigation, Store Policies, Locations, Shipping Zones, Gift Cards, Customer Saved Searches, Metadata (for Enterprise plans).

When does Rewind run a backup?

We run backups at 12 AM your local time every single day. These automatic backups won’t interfere with your customer’s ability to buy. You can also run an unlimited number of on-demand backups whenever you want.

Is Rewind GDPR compliant?

If you’re a European store owner, rest assured that we are GDPR compliant. All of the data for your European stores is processed and stored in Europe, and we make it easy to access invoices and customer data.

Can’t I just use a CSV file as a backup?

We have many customers where CSVs worked until… they didn’t. CSVs can’t back up your entire store, so they’re prone to errors and becoming outdated. And sometimes it’s a bad CSV file that causes catastrophic data loss.

Will I be upgraded automatically?

If you exceed the number of orders allowed for your plan, we will automatically bump you up to the next tier for that month to keep your backups running – no additional actions are required on your end.

A small investment for the peace of mind that comes with a protected store

Email to book a demo