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Q: Is SharePoint Online data backed up?

A:

SharePoint Online backups are not the same as SharePoint Online data retention. While the data retention feature in SharePoint is very useful, it should not be confused with a full SharePoint Online backup. Retention of data just delays the point of permanent removal of the data. It is not a copy of files that you can restore as you wish (like a backup). 

SharePoint has a recycle bin, where items are recoverable for up to 30 days. The issue with relying on this as a backup strategy is that deleted items go unnoticed for an average of 140 days – long after they have already been deleted from the recycle bin. 

In their Services Agreement, Microsoft states that it is not responsible for backing up your OneDrive data. Specifically, their Services Agreement (Section 6.b) states:

“We strive to keep the services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve your content or data that you’ve stored. We recommend that you regularly backup your content and data that you store on the services or store using third-party apps and services.”

How do I backup my SharePoint Online data?

Peace of mind about having your data secure is a wonderful thing. And we’ve got good news – it’s really easy to protect your organization’s SharePoint Online data from human error, malware, ransomware, employees gone rogue, and more. 

Go to https://rewind.com/products/backups/ms365/ to register.

Rewind automatically backs up OneDrive, Exchange Online, SharePoint, Groups and Teams data 6 times a day and offers unlimited data storage and retention so your team never has to worry about maintaining updated backups.

Learn more about Backups for Microsoft 365.