4.6 stars on G2
Why Jira Backups
Why you need Backups for Jira
Third-party backups are the gold standard for a reason:
Save engineering time
Backups are captured automatically every day and begin immediately after setup. No manual exports, custom code, or scripts required.
Setup takes minutes with Jira’s standard authentication and account linking. No need for complicated configurations—just install and start your backups.
Fast, granular restores – no coding required
Recover your entire account or just a particular item through Rewind’s self-serve portal: simply select the date you’d like to restore to, and your data is recovered back to your Jira instance in minutes.
45+ file types across Jira Cloud, Jira Service Management, and Jira Work Management ensure comprehensive coverage of your Jira data. See detailed data coverage.
Meet compliance needs faster
Compliance with SOC 2, ISO 27001, and more is simple with automated backups, granular data recovery, comprehensive audit log, and SOC 2 report.
Rewind is the leading third-party provider of secure, SOC 2-certified backup and recovery solutions.
Features
General features
Recover your Jira data from accidents, malware, and Murphy’s law.
Rewind automatically creates daily snapshots of all your Jira data. Backup snapshots have a 365-day retention period in the cloud, with no size limits. Rewind Backups provides comprehensive coverage across Jira Cloud, Jira Service Management, and Jira Work Management, including over 45 file types.
Restore a backup snapshot up to 365 days back in time in just a few clicks. Using the self-serve portal, backups are directly created in your Jira account without affecting your current workflows.
Security features
Stay compliant and audit-ready
Rewind is SOC 2, Type 2 and GDPR compliant, mitigating your third-party risks. Rewind’s SOC 2 Type 2 report is available with NDA to assist in audit processes.
Rewind encrypts your backups in transit and at rest using industry-standard protocols (TLS 1.2 and AES-256). Rewind’s SOC 2 audit provides further transparency and security, verified by Rewind’s SOC 2 Type 2 report.
Storing your backups with a third-party such as Rewind ensures they are always available, even if Atlassian experiences an outage or service disruption.
Rewind’s security portal provides easy access to our uptime, upgrades, and all the security documentation you require.
Productivity features
Boost your velocity with seamless security.
Rewind centralizes your backups: all organization owners and admins can access backups and restore them as needed. The Rewind interface is simple and intuitive, requiring no special training or coding.
In addition to the self-restore option, Rewind also offers technical assistance in restoring data as needed. Our team of support specialists and data engineers is available to help 7 days a week, regardless of a customer’s plan.
All Rewind plans include access to support 7 days a week via email, chat, or our Knowledge Base. Enterprise plans also include priority phone support.
Rewind is now proudly SOC 2, Type 2 compliant
Rewind is the leading third-party provider of SOC 2-compliant cloud backups. Our full SOC report and detailed security portal is available upon request.
CCPA
GDPR
PIPEDA
SOC 2
SOC 3
Pricing
Monthly and Annual payment options are available. Please contact sales@rewind.com for more information. All Rewind plans include 30-day free trial.
Free Plan
$0
USD / month
$0 US / user / month
Free for organizations under 10 users.
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Easy Setup in minutes
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Automated Daily Backups
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365 day backup history
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Unlimited cloud storage for backups
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Fast, On-Demand Restores
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Full Backup Coverage
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Expert support 7 days a week
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NEW: Data residency
Professional Plan
$200
USD / month
$4.00 US / user / month
Monthly and Annual payment options are available. For annual plans, please contact sales@rewind.com
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30-Day Free Trial
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Easy Setup in minutes
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Automated Daily Backups
-
365 day backup history
-
Unlimited cloud storage for backups
-
Fast, On-Demand Restores
-
Full Backup Coverage
-
Expert support 7 days a week
-
NEW: Data residency and SSO support
Professional Plan
$200
USD / month
$4.00 US / user / month
Monthly and Annual payment options are available. For annual plans, please contact sales@rewind.com
-
30-Day Free Trial
-
Easy Setup in minutes
-
Automated Daily Backups
-
365 day backup history
-
Unlimited cloud storage for backups
-
Fast, On-Demand Restores
-
Full Backup Coverage
-
Expert support 7 days a week
-
NEW: Data residency and SSO support
Professional Plan
$200
USD / month
$4.00 US / user / month
Less than $2.70 US / user / month
-
30-Day Free Trial
-
Easy Setup in minutes
-
Automated Daily Backups
-
365 day backup history
-
Unlimited cloud storage for backups
-
Fast, On-Demand Restores
-
Full Backup Coverage
-
Expert support 7 days a week
-
NEW: Data residency and SSO support
Frequently asked questions
In order to set up Rewind Backups for Jira, please visit our app page on Atlassian Marketplace and install the app by following the instructions. Rewind Backups for Jira is a cloud app; no installation is required on your local system.
No. Rewind Backups for Jira includes unlimited cloud storage in the Rewind Vault.
Rewind keeps the backup snapshots for 365 days, easily accessible through your Rewind account for on-demand restores.
Rewind’s automatic backups are performed on a daily basis as default. When you need an additional backup, you can initiate it from your Rewind account using the “Backup Now” function.
To initiate a Restore, simply login to your Rewind account (either from rewind.com or in the My Apps menu in Jira) and navigate to the Advanced Restore tab. From there, choose the date/time you would like to Restore to, and click Restore.
When you initiate a restore, your instance will be restored exactly back to how it was on the date you selected. Your current data as of the date of the initiation will be replaced with the data saved in the backup snapshot taken the day you selected to restore to. So, if on Wednesday, you restore your data back to Monday, any changes made on Tuesday will not be present. Please note that when restoring resources, Rewind will not delete any resources, but simply update them as part of the restore process.
If you have questions or need support, you may send an email to help@rewind.com, or simply type into the live chat window to speak directly to our Support Wizards, 7 days a week.
Isn’t my data already backed up?
Atlassian terms of service 18.4
WE ARE NOT RESPONSIBLE FOR ANY OF YOUR DATA LOST, ALTERED, INTERCEPTED OR STORED ACROSS SUCH NETWORKS. WE CANNOT GUARANTEE THAT OUR SECURITY PROCEDURES WILL BE ERROR-FREE, THAT TRANSMISSIONS OF YOUR DATA WILL ALWAYS BE SECURE OR THAT UNAUTHORIZED THIRD PARTIES WILL NEVER BE ABLE TO DEFEAT OUR SECURITY MEASURES OR THOSE OF OUR THIRD PARTY SERVICE PROVIDERS
Maybe – but can you restore it?
SaaS providers, including Atlassian, operate using the Shared Responsibility Model.
Atlassian maintains a disaster recovery plan for their entire platform – Rewind protects the individual account-level data you rely on.
So if a hurricane struck, Atlassian could restore their entire platform.
But, if you suffered from a more common risk (e.g. cyberattacks, mistakes, or malicious deletion), your data could be gone forever.
Rewind backs up and restores account-level data. Item-level or full account restores ensure you can recover from any data disaster.
