Q: Is QuickBooks Online secure?


To make things simple, we’ll answer this question in two parts:

1. QuickBooks Online platform security

QuickBooks Online provides a secure experience for its users to conduct business, by keeping their security systems up to date with the best practices.

QuickBooks outlines seven reasons to believe in its security measures- you can find them here.

2. QuickBooks Online account security

The best way to approach data security for a cloud-based tool like QuickBooks Online is the Shared Responsibility model. We have created a model below, inspired by the Shared Responsibility Model for ecommerce platforms:

The Shared Responsibility Model explains that keeping your QuickBooks Online account(s) data secure is a shared responsibility between QuickBooks Online and you, the account owner. QuickBooks Online takes care of the software, infrastructure and disaster recovery of the entire platform. You, as the user, are responsible for password security, permissions given to users and third-party apps, and backups of the data you put into your account(s).

Web app providers take extensive precautions to ensure their infrastructure won’t fail and to maintain ~99.98% service availability. They have a security team who is dedicated to the platform’s availability. This is one of the many benefits of using a managed service like QuickBooks Online.

For instance, in the unlikely event that one of QuickBooks Online data centres is crushed by a meteorite, the security team will recover the entire platform to the last backup. You might experience a few minutes of downtime, or even none at all depending on how fast they can react to the situation.

But Intuit backups cannot be used to recover a single QuickBooks Online account back to a previous point in time or to recover just a selection of your data. 🤯

What the platform has, as we like to call it, is a macro-backup of their entire system. This covers you for incidents on their end, such as a data breach. What Rewind gives you is a micro-backup of just your account.

Rewind exists to protect the data that drives your business by monitoring and capturing any changes as they occur, allowing users to revert and restore any small mistakes or big disasters. Your data is secured in our Rewind Vault, giving you the flexibility to restore your entire account to a previous point in time or just a single item that was deleted (such as a transaction).

To learn more about online data security for accounting professionals – check out our ebook.

Human error, malicious attacks, and software glitches caused by 3rd party software are just some of the reasons why people lose their account data. Using an automated backup service like Rewind for QuickBooks Online makes backups and recovery simple and gives you peace of mind about the security of your business-critical data.

You don’t need to be an expert in backups, spend an afternoon each week managing your backups, or have your own IT team. It’s a set it and forget it type of process which helps you recover from all types of possible data disasters. That’s a pretty good deal if you ask us.