Atlassian backs up its code, not your data. Safeguard Jira Service Management, including Assets, with automated daily backups and flexible data recovery.
Easy, efficient, and effective – no complex configuration, scripting or versioning required. Rewind’s Jira backup solution safeguards Jira Software Cloud, Work Management, and Service Management (with Assets) products.
When you lose data, the Rewind team is here to help get you back up and running with our Restore On Request services for JSM.
The security of your data is our top concern. Rewind’s internal security and compliance team is dedicated to upholding our rigorous standards and certifications.
Trusted by over 25,000 organizations & backed by Atlassian, Rewind safeguards your Atlassian Jira, Confluence, Bitbucket, and Trello data. Rewind Backups for Jira covers business-critical data such as:
Get Rewind Backups for Jira Service Management here. Rewind is a cloud app, and no installation is required on your local system.
No, Rewind Backups for Jira Cloud covers both products.
No. Rewind backups for Jira Service Management include unlimited cloud storage on Rewind Vault.
Rewind keeps the backup snapshots for 365 days, easily accessible through your Rewind account for on-demand restores.
Rewind’s automatic backups are performed daily as default. When you need an additional backup, you can initiate it from your Rewind account using the “Backup Now” function.
To initiate a Restore login to your Rewind account (either from rewind.com or in the My Apps menu in Jira Service Management) and navigate to the Advanced Restore tab. From there, choose the date/time you would like to Restore to, and click Restore.
When you initiate a restore, your instance will be restored exactly back to how it was on the date you selected. Your current data as of the date of the initiation will be replaced with the data saved in the backup snapshot taken the day you’ve selected to restore to. So, if on Wednesday, you restore your data to Monday, any changes made on Tuesday will not be present. Please note that when restoring resources, Rewind will not delete any resources, but simply update them as part of the restore process.
If you have questions or need support, email help@rewind.com, or type into the live chat window to speak directly to our Support Wizards, 7 days a week.
Rewind is the leading third-party provider of SOC 2-compliant cloud backups. Our full SOC report and detailed security portal is available upon request.
“We knew Atlassian provides limited data backup coverage, but that doesn’t extend to backup of account-level data in GitHub and Jira.”
Eran Polak
R&D Manager at Matics
