Frequently Asked Questions
When you add or remove Files within your billing cycle (month), we’ll calculate your updated monthly bill (based on the number of Files you have linked) on your billing date. Your monthly bill will be updated and charged on this date going forward.
No. You are only ever billed for Files that you link. In fact, due to a limitation from Intuit’s API, you are only able to link QBO Files one-at-a-time. As you continue to link Files, your cost-per-file will decrease according to our pricing schedule.
Absolutely! If you have over 150 QBO Files, please use the Contact Us button in our Custom Enterprise plan and we’ll get in touch to set up a custom plan that suits your needs.
At this time, we only offer monthly plans. That being said, we are actively considering adding an annual plan to provide additional flexibility for those who need it. If you would like to sign up for an annual plan, please let us know.
Please refer to our refund policy.
When you join Rewind’s Agency Partner Program, you don’t become a sales rep. Your role is to educate your clients about the limitations of what Shopify and BigCommerce offer in terms of backups and that Rewind is a recommended solution. (We have plenty of content to help you). You are paired with a dedicated account manager who, if needed, can help onboard your clients onto the right plan and answer any questions.
We offer a generous referral bonuses up to $1000 USD. Plus, you get the benefit of our “Churn-Proof” Referral Policy.
- Social media coverage
- Client case studies
- Video interviews
- Guest blog posts
- Ebook chapters
- Podcast guest speakers
- Webinars and virtual events
- Meetups and events
- Newsletter feature
Testimonials
Feeling the love, from teams big and small
We knew Atlassian provides limited data backup coverage, but that doesn’t extend to backup of account-level data in GitHub and Jira.
Eran PolakR&D Manager at Matics
“Rewind doesn’t just give us a full backup of the codebase with just a few clicks; it also gives us a business continuity plan in the event of the worst-case scenario.”
Uttej BadwaneSenior Security Engineer, Carta
“We want our solutions to work without disrupting our work. We don’t want to have to check them daily, but we also need the assurance that they’re working fine. With Rewind, if we get a notification of an exception, we react, but otherwise, we can rest in the knowledge that all is well.”
Udaya KiranHead of Technology, Syngenta
You don’t have to sit there and say ‘we’re losing money because of this.’ You know that Rewind’s got your back.
Nick LococoGeneral Manager of Rx Smart Gear
“Protection Suite is definitely next-level. It represents a whole new generation of apps for Shopify merchants. Knowing you have your data backed up is critical, but catching issues in real-time and resolving them before they turn into problems is amazing!”
Paul RosenwaldDirector of Business Development at SeaMonster Studios
“When questions arise regarding data integrity, ownership, and potential loss, we can provide our clients with the assurance that we have a robust third-party backup solution in place.”
Scott VeinotPartner, Bookco Virtual Accounting Inc
For anyone who is on the fence about Rewind and if a backup is needed for QuickBooks Online — just do it now
Kellie ParksCalmwaters Cloud Accounting
“It was a mess. But Rewind made it really convenient for us to revert back to the original state rather than having to go in and manually delete the duplicate files. It probably would’ve taken us at least 20 hours to undo, redo, and audit all the prior years’ data.”
Dan LuthiPartner, Ignite Spot Accounting Services
We put an awful lot of trust in our apps with almost everything being in the cloud. If your data gets corrupted, your chances of getting it back or getting it fixed in short order may be limited or non-existent. Using Rewind Backups for Trello will give you the assurance that nothing is broken forever.
Scott Friesen, Trello ConsultantSimpletivity
If our Trello data were gone, so many areas of our business would come to a grinding halt. Having a failsafe gives me peace of mind.
Kristina ValdezExecutive Director, Along The Way
Why Rewind
All Rewind Backup plans include
7-Day Free Trial
Daily Comprehensive Backups
Unlimited Restores
365 Days of Version History
