4.6 stars on G2
Why Jira Backups
Why you need Backups for Jira
Third-party backups are the gold standard for a reason:
Save engineering time
Backups are captured automatically every day and begin immediately after setup. No manual exports, custom code, or scripts required.
Setup takes minutes with Jira’s standard authentication and account linking. No need for complicated configurations—just install and start your backups.
Fast, granular restores – no coding required
Recover your entire account or just a particular item through Rewind’s self-serve portal: simply select the date you’d like to restore to, and your data is recovered back to your Jira instance in minutes.
45+ file types across Jira Cloud, Jira Service Management, and Jira Work Management ensure comprehensive coverage of your Jira data. See detailed data coverage.
Meet compliance needs faster
Compliance with SOC 2, ISO 27001, and more is simple with automated backups, granular data recovery, comprehensive audit log, and SOC 2 report.
Rewind is the leading third-party provider of secure, SOC 2-certified backup and recovery solutions.
Features
General features
Recover your Jira data from accidents, malware, and Murphy’s law.
Rewind automatically creates daily snapshots of all your Jira data. Backup snapshots have a 365-day retention period in the cloud, with no size limits. Rewind Backups provides comprehensive coverage across Jira Cloud, Jira Service Management, and Jira Work Management, including over 45 file types.
Restore a backup snapshot up to 365 days back in time in just a few clicks. Using the self-serve portal, backups are directly created in your Jira account without affecting your current workflows.
Security features
Stay compliant and audit-ready
Rewind is SOC 2, Type 2 and GDPR compliant, mitigating your third-party risks. Rewind’s SOC 2 Type 2 report is available with NDA to assist in audit processes.
Rewind encrypts your backups in transit and at rest using industry-standard protocols (TLS 1.2 and AES-256). Rewind’s SOC 2 audit provides further transparency and security, verified by Rewind’s SOC 2 Type 2 report.
Storing your backups with a third-party such as Rewind ensures they are always available, even if Atlassian experiences an outage or service disruption.
Rewind’s security portal provides easy access to our uptime, upgrades, and all the security documentation you require.
Productivity features
Boost your velocity with seamless security.
Rewind centralizes your backups: all organization owners and admins can access backups and restore them as needed. The Rewind interface is simple and intuitive, requiring no special training or coding.
In addition to the self-restore option, Rewind also offers technical assistance in restoring data as needed. Our team of support specialists and data engineers is available to help 7 days a week, regardless of a customer’s plan.
All Rewind plans include access to support 7 days a week via email, chat, or our Knowledge Base. Enterprise plans also include priority phone support.
Rewind is proudly SOC 2, Type 2 compliant
Rewind is the leading third-party provider of SOC 2-compliant cloud backups. Our full SOC report and detailed security portal is available upon request.
CCPA
GDPR
PIPEDA
SOC 2
SOC 3
HIPAA
Pricing
Monthly and Annual payment options are available. Please contact sales@rewind.com for more information. All Rewind plans include 30-day free trial.
1. Platform to back up
2. Select your pricing plan
How many Jira Users are in your organization?
* Jira Service Management and Jira Work Management are included in Rewind Backups for Jira Cloud.
users/month
Flat Fee
For organizations under 10 users
$40.00
USD / month
$4.00 USD / user / month
Explore pricing tiersEasy setup in minutes
Automated daily backups
365-day backup history
Unlimited cloud storage for backups
Fast, on-demand restores
Full backup coverage
Data residency and SSO support
30-day free trial
Easy setup in minutes
Automated daily backups
365-day backup history
Unlimited cloud storage for backups
Fast, on-demand restores
Full backup coverage
Data residency and SSO support
30-day free trial
Easy setup in minutes
Automated daily backups
365-day backup history
Unlimited cloud storage for backups
Fast, on-demand restores
Full backup coverage
Data residency and SSO support
Professional plan
$200
USD / month
$4.00 USD / user / month
Explore pricing tiersLess than $1.80 USD / user / month
30-day free trial
Easy setup in minutes
Automated daily backups
365-day backup history
Unlimited cloud storage for backups
Fast, on-demand restores
Full backup coverage
Data residency and SSO support
2. Select your pricing plan
How many Jira Users are in your organization?
* Jira Service Management and Jira Work Management are included in Rewind Backups for Jira Cloud.
users/month
Standard Operational backup and recovery Start free trial | Advanced Compliance, control, and governance Start free trial | |
|---|---|---|
Backup & Storage | ||
| Data Residencyⓘ |  | |
| Data Residency Region Requestsⓘ | — | — |
| Backup storage | Unlimited | Unlimited |
| Backup Schedulingⓘ | Automated Daily | Daily at Chosen Time |
| Configurable Alerts & Notificationsⓘ | | |
| Cloud Syncⓘ | | |
| Bring Your Own Key (BYOK)ⓘ | — | |
| Bring Your Own Storage (BYOS)ⓘ | — | |
| JSM Assets | | |
Data Retention | ||
| Fixed Data Retention | 1 year | — |
| Standard Configurable Data Retention | 90 days to 3 years | |
| Extended Configurable Data Retentionⓘ | — | — |
Restore | ||
| Granular point-in-time restore | | |
| Version Compareⓘ | | |
| Restore to another instance | — | |
| Export capabilities | | |
Security & Compliance | ||
| AES-256 encryption | | |
| Role-Based Access Control (RBAC)ⓘ | | |
| Audit log | | |
| SOC 2 Type II, ISO 27001ⓘ | | |
| HIPAA Complianceⓘ | — | |
| DORA Complianceⓘ | — | |
| 99.9% uptime SLAⓘ | — | — |
| Static IP addresses | | |
| Single Sign-On (SSO) | | |
| Enforce 2FAⓘ | | |
Support & Services | ||
| Support hours | Monday-Friday 9am-5pm ET | Monday-Friday 9am-8pm ET + Saturday-Sunday 9am-5pm ET |
| Extended Support Hours | — | — |
| Live chat support | — | |
| Response Time Target | — | Standard |
| Assisted Onboarding | — | * |
Trial & Billing | ||
| Trial length | 30 days | 30 days |
| Payment method | Atlassian Marketplace, AWS | Atlassian Marketplace, AWS |
| *Available for customers with $25K+ annual commitment. | ||
2. Select your pricing plan
How many Confluence users are in your organization?
users/month
Flat Fee
Flat Fee for organizations under 10 users.
$300
USD / month
$3.00 USD / user / month
Explore pricing tiersEasy setup
Automated daily backups
365-day backup history
Unlimited cloud storage for backups
Fast, on-demand restores
Full backup coverage
Data residency
30-day free trial
Easy setup
Automated daily backups
365-day backup history
Unlimited cloud storage for backups
Fast, on-demand restores
Full backup coverage
Data residency and SSO support
30-day free trial
Easy setup
Automated daily backups
365-day backup history
Unlimited cloud storage for backups
Fast, on-demand restores
Full backup coverage
Data residency and SSO support
Professional plan
$150
USD / month
$0.90 USD / user / month
Explore pricing tiersLess than $0.90 USD / user / month
30-day free trial
Easy setup
Automated daily backups
365-day backup history
Unlimited cloud storage for backups
Fast, on-demand restores
Full backup coverage
Data residency and SSO support
2. Select your pricing plan
How many Confluence users are in your organization?
users/month
Standard Operational backup and recovery Start free trial | Advanced Compliance, control, and governance Start free trial | |
|---|---|---|
Backup & Storage | ||
| Data Residencyⓘ | | |
| Data Residency Region Requestsⓘ | — | — |
| Backup storage | Unlimited | Unlimited |
| Backup Schedulingⓘ | Automated Daily | Daily at Chosen Time |
| Configurable Alerts & Notificationsⓘ | | |
| Cloud Syncⓘ | | |
| Bring Your Own Key (BYOK)ⓘ | — | |
| Bring Your Own Storage (BYOS)ⓘ | — | |
Data Retention | ||
| Fixed Data Retention | 1 year | — |
| Standard Configurable Data Retention | — | 90 days to 3 years |
| Extended Configurable Data Retentionⓘ | — | — |
Restore | ||
| Granular point-in-time restore | | |
| Version Compareⓘ | | |
| Export capabilities | | |
Security & Compliance | ||
| AES-256 encryption | | |
| Role-Based Access Control (RBAC)ⓘ | | |
| Audit log | | |
| SOC 2 Type II, ISO 27001ⓘ | | |
| HIPAA Complianceⓘ | — | |
| DORA Complianceⓘ | — | |
| 99.9% uptime SLAⓘ | — | — |
| Static IP addresses | | |
| Single Sign-On (SSO) | | |
| Enforce 2FAⓘ | | |
Support & Services | ||
| Support hours | Monday-Friday 9am-5pm ET | Monday-Friday 9am-8pm ET + Saturday-Sunday 9am-5pm ET |
| Extended Support Hours | — | — |
| Live chat support | — | |
| Response Time Target | — | Standard |
| Assisted Onboarding | — | * |
Trial & Billing | ||
| Trial length | 30 days | 30 days |
| Payment method | Atlassian Marketplace, AWS | Atlassian Marketplace, AWS |
| *Available for customers with $25K+ annual commitment. | ||
2. Select your pricing plan
How many Bitbucket users are in your organization?
users/month
14-day free trial
Easy setup
Automated daily backups
Full backup coverage
365-day backup history
Unlimited cloud storage for backups
On-demand backup exports
Data residency and SSO support
14-day free trial
Easy setup
Automated daily backups
Full backup coverage
365-day backup history
Unlimited cloud storage for backups
On-demand backup exports
Data residency and SSO support
14-day free trial
Easy setup
Automated daily backups
Full backup coverage
365-day backup history
Unlimited cloud storage for backups
On-demand backup exports
Data residency and SSO support
14-day free trial
Easy setup
Automated daily backups
Full backup coverage
365-day backup history
Unlimited cloud storage for backups
On-demand backup exports
Data residency and SSO support
2. Select your pricing plan
How many GitHub users are in your organization?
users/month
Limited to GitHub personal accounts only
Unlimited repository backups
30-day backup retention
GitHub metadata protection
On-demand recovery
AES-256 encryption
Up to 99 GitHub users
Cloud storage location (See regions)
Unlimited repository backups
30-day backup retention
GitHub metadata protection
On-demand recovery
AES-256 encryption
Audit log of all activity
SOC 2 Report with NDA
Up to 99 GitHub users
Cloud storage location (See regions)
Unlimited repository backups
30-day backup retention
GitHub metadata protection
On-demand recovery
AES-256 encryption
Audit log of all activity
SOC 2 Report with NDA
From 100 users/month
Everything included in Pro plan, plus…
365 day backup retention
Restore assistance
Cloud Sync – Azure
Cloud Sync – Amazon S3
Git LFS backups* Early Access
Enterprise plan
$400.00
USD / month
$4.00 USD / user / month
Less than $2.70 US / user / month.
Everything included in Pro plan, plus…
Cloud storage location (See regions)
365 day backup retention
Restore assistance
Audit log of all activity
Cloud Sync – Azure
Cloud Sync – Amazon S3
SOC 2 Report with NDA
Git LFS backups* Early Access
2. Select your pricing plan
How many Azure DevOps users are in your organization? User counts are based on unique users and supports
Azure DevOps’ multi-organization billing.
users/month
14-day free trial
Easy setup
Automated daily backups
Full backup coverage
365-day backup history
Unlimited cloud storage for backups
Flexible, granular recovery options
On-demand backup exports
Data residency and SSO support
14-day free trial
Easy setup
Automated daily backups
Full backup coverage
365-day backup history
Unlimited cloud storage for backups
Flexible, granular recovery options
On-demand backup exports
Data residency and SSO support
14-day free trial
Easy setup
Automated daily backups
Full backup coverage
365-day backup history
Unlimited cloud storage for backups
Flexible, granular recovery options
On-demand backup exports
Data residency and SSO support
2. Select your pricing plan
How many boards do you have?
boards / month
Daily, automated backups
On-demand board, card, list and attachment recovery
Back up any time
Unlimited version history
Multi-user support
365-day backup history
Daily, automated backups
On-demand board, card, list and attachment recovery
Back up any time
Unlimited version history
Multi-user support
365-day backup history
All plans are month-to-month. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Have any questions? Contact sales
2. Select your pricing plan
How many monday.com users are in your organization?
users
14-day free trial
Automated daily & anytime backups
Unlimited storage with 365-day history
Fast, on-demand restores
Flexible, granular recovery options
Data residency & SSO
Role based access controls
Audit and event logging
14-day free trial
Automated daily & anytime backups
Unlimited storage with 365-day history
Fast, on-demand restores
Flexible, granular recovery options
Data residency & SSO
SOC 2 Report with NDA
Role based access control
Audit and event logging
Cloudsync
Customer Managed Encryption (BYOK)
Bring your own storage (BYOS)
14-day free trial
Automated daily & anytime backups
Unlimited storage with 365-day history
Fast, on-demand restores
Flexible, granular recovery options
Data residency & SSO
SOC 2 Report with NDA
Role based access control
Audit and event logging
Cloudsync
Customer Managed Encryption (BYOK)
Bring your own storage (BYOS)
2. Select your pricing plan
How many files do you manage? What does flexible pricing mean?
files/month
7-day free trial
Manage multiple client files
Daily comprehensive backups
Unlimited restores
365-day version history
Help center & email support
Back up anytime
Real-time backups
Multi-user support
7-day free trial
Manage multiple client files
Daily comprehensive backups
Unlimited restores
365-day version history
Help center & email support
Back up anytime
Real-time backups
Multi-user support
2. Select your pricing plan
How many Miro users are in your organization?
users/month
14-day free trial
Easy setup
Automated daily backups
Full backup coverage
365-day backup history
Unlimited cloud storage for backups
Flexible, granular recovery options
On-demand backup exports
Data residency and SSO support
14-day free trial
Easy setup
Automated daily backups
Full backup coverage
365-day backup history
Unlimited cloud storage for backups
Flexible, granular recovery options
On-demand backup exports
Data residency and SSO support
14-day free trial
Easy setup
Automated daily backups
Full backup coverage
365-day backup history
Unlimited cloud storage for backups
Flexible, granular recovery options
On-demand backup exports
Data residency and SSO support
14-day free trial
Easy setup
Automated daily backups
Full backup coverage
365-day backup history
Unlimited cloud storage for backups
Flexible, granular recovery options
On-demand backup exports
Data residency and SSO support
2. Select your pricing plan
Automated daily backups
Unlimited restores
365-day backup history
Email support
Anytime manual backups
Real-time backups
Metafields backups
Multi-user support
Comprehensive or granular restore
Shopify Translate & Adapt
*Premium Support add-on available
Automated daily backups
Unlimited restores
365-day backup history
Email support
Anytime manual backups
Real-time backups
Metafields backups
Multi-user support
Comprehensive or granular restore
Shopify Translate & Adapt
*Premium Support add-on available
24/7 monitoring of key user journeys
Detect full or partial outages on Shopify
Detect outages on third-party apps
Insights into what's gone wrong
Email & Slack notifications
GA4 store metrics monitoring
Bulk product change notifications
Email & SMS notifications
In-app view of triggered alerts
Downloadable change reports
Customizable alert thresholds
Maintain up to 10 test stores
Comprehensive staging environment
Continuous sync
Copy parts or all of your store
Deploy to live store with few clicks
All plans are month-to-month. Recurring charges, including monthly or usage-based charges, are billed every 30 days. Premium Support includes priority escalation and extended availability as an additional yearly add-on.
For information on annual billing or additional support options, please contact sales.
2. Select your pricing plan
7-day free trial
Automated daily backups
Unlimited restores
Anytime manual backups
Real-time backups
Comprehensive or granular restore
Multi-user support
7-day free trial
Automated daily backups
Unlimited restores
Anytime manual backups
Real-time backups
Comprehensive or granular restore
Multi-user support
Multi-store ready
7-day free trial
Automated daily backups
Unlimited restores
Anytime manual backups
Real-time backups
Comprehensive or granular restore
Multi-user support
Multi-store ready
7-day free trial
Automated daily backups
Unlimited restores
Anytime manual backups
Real-time backups
Comprehensive or granular restore
Multi-user support
Multi-store ready
Enterprise plan
$349.00
USD / month
+
Includes backups for Klaviyo* and Mailchimp
7-day free trial
Automated daily backups
Unlimited restores
Anytime manual backups
Real-time backups
Comprehensive or granular restore
Multi-user support
Multi-store ready
Priority support
Stores with higher product counts may be ineligible for certain plans. Contact sales@rewind.com for more details.
All plans are month-to-month. Recurring charges, including monthly or usage-based charges, are billed every 30 days. For information on annual billing, please contact sales.
Have any questions? Get in touch.
2. Select your pricing plan
How many Klaviyo active profiles do you have?
active profiles
7-day free trial
Automated daily backups
365-day backup history
Unlimited cloud storage for backups
Data export
Easy setup in minutes
Restores on request
7-day free trial
Automated daily backups
365-day backup history
Unlimited cloud storage for backups
Data export
Easy setup in minutes
Restores on request
All plans are month-to-month. Recurring charges, including monthly or usage-based charges, are billed every 30 days. For information on annual billing, please contact sales.
Have any questions? Get in touch.
2. Select your pricing plan
Easy setup in minutes
Automated daily backups
365-day backup history
Unlimited cloud storage for backups
Restore on request
Full backup coverage
SSO support
7-day free trial
Easy setup in minutes
Automated daily backups
365-day backup history
Unlimited cloud storage for backups
Restore on request
Full backup coverage
SSO support
Frequently asked questions
In order to set up Rewind Backups for Jira, please visit our app page on Atlassian Marketplace and install the app by following the instructions. Rewind Backups for Jira is a cloud app; no installation is required on your local system.
No. Rewind Backups for Jira includes unlimited cloud storage in the Rewind Vault.
Rewind keeps the backup snapshots for 365 days, easily accessible through your Rewind account for on-demand restores.
Rewind’s automatic backups are performed on a daily basis as default. When you need an additional backup, you can initiate it from your Rewind account using the “Backup Now” function.
To initiate a Restore, simply login to your Rewind account (either from rewind.com or in the My Apps menu in Jira) and navigate to the Advanced Restore tab. From there, choose the date/time you would like to Restore to, and click Restore.
When you initiate a restore, your instance will be restored exactly back to how it was on the date you selected. Your current data as of the date of the initiation will be replaced with the data saved in the backup snapshot taken the day you selected to restore to. So, if on Wednesday, you restore your data back to Monday, any changes made on Tuesday will not be present. Please note that when restoring resources, Rewind will not delete any resources, but simply update them as part of the restore process.
If you have questions or need support, you may send an email to help@rewind.com, or simply type into the live chat window to speak directly to our Support Wizards, 7 days a week.
Isn’t my data already backed up?
14. Limitations of Liability
“14.1. Damages Waiver. Except for Excluded Claims or Special Claims, to the maximum extent permitted by Law, neither party will have any liability arising out of or related to this Agreement for any loss of use, lost data, lost profits, interruption of business or any indirect, special, incidental, reliance or consequential damages of any kind, even if informed of their possibility in advance.”
Maybe – but can you restore it?
SaaS providers, including Atlassian, operate using the Shared Responsibility Model.
Atlassian maintains a disaster recovery plan for their entire platform – Rewind protects the individual account-level data you rely on.
So if a hurricane struck, Atlassian could restore their entire platform.
But, if you suffered from a more common risk (e.g. cyberattacks, mistakes, or malicious deletion), your data could be gone forever.
Rewind backs up and restores account-level data. Item-level or full account restores ensure you can recover from any data disaster.
