Cloud fortified logo Cloud fortifiedAvailable on AWS

Backups for Jira Service Management

Atlassian backs up its code, not your data. Safeguard Jira Service Management, including Assets, with automated daily backups and flexible data recovery.
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25,000+ organizations trust Rewind with their business-critical cloud application data.

Effortless automated backup

Easy, efficient, and effective – no complex configuration, scripting or versioning required. Rewind’s Jira backup solution safeguards Jira Software Cloud, Work Management, and Service Management (with Assets) products.

  • Back up from the moment you connect with Rewind
  • Capture incremental changes to your data daily
  • Run a one-off backup on-demand with one click
  • 365-day versioning and data retention

Recovery assistance from Rewind

When you lose data, the Rewind team is here to help get you back up and running with our Restore On Request services for JSM.

  • Recovery support from the Rewind team
  • Fully managed restoration of your data
  • Recover individual items or entire data sets

Secure, compliant storage included

The security of your data is our top concern. Rewind’s internal security and compliance team is dedicated to upholding our rigorous standards and certifications.

  • End-to-end 256-bit and TLS 1.2 encryption 
  • SOC 2 Type II, GDPR, and HIPAA
  • User profiles and access management
  • Single Sign-on (SAML 2.0)
  • Real-time audit log of backup and user events
  • International data residency storage options

Coverage across your Atlassian cloud

Trusted by over 25,000 organizations & backed by Atlassian, Rewind safeguards your Atlassian Jira, Confluence, Bitbucket, and Trello data. Rewind Backups for Jira covers business-critical data such as:

  • Work items
  • Spaces
  • Workflows
  • Boards
  • Automations
  • Epics
  • Dashboards
  • Sprints
  • Assets
  • … and so much more

Pricing

1. Platform to back up

2. Select your pricing plan

How many Jira Users are in your organization?
* Jira Service Management and Jira Work Management are included in Rewind Backups for Jira Cloud.

users/month
50 users/month

Flat Fee

For organizations under 10 users

$40.00

USD / month

$4.00 USD / user / month

Explore pricing tiers
Start my trial
  • Easy setup in minutes

  • Automated daily backups

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Fast, on-demand restores

  • Full backup coverage

  • Data residency and SSO support

Professional plan

$200

USD / month

$4.00 USD / user / month

Explore pricing tiers
Start my trial
  • 30-day free trial

  • Easy setup in minutes

  • Automated daily backups

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Fast, on-demand restores

  • Full backup coverage

  • Data residency and SSO support

Professional plan

$200

USD / month

$4.00 USD / user / month

Explore pricing tiers
Start my trial
  • 30-day free trial

  • Easy setup in minutes

  • Automated daily backups

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Fast, on-demand restores

  • Full backup coverage

  • Data residency and SSO support

Professional plan

$200

USD / month

$4.00 USD / user / month

Explore pricing tiers
Talk to sales

Less than $1.80 USD / user / month

  • 30-day free trial

  • Easy setup in minutes

  • Automated daily backups

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Fast, on-demand restores

  • Full backup coverage

  • Data residency and SSO support

Available on AWS

2. Select your pricing plan

How many Jira Users are in your organization?
* Jira Service Management and Jira Work Management are included in Rewind Backups for Jira Cloud.

users/month

Standard

Operational backup and recovery

40.00

USD / month

4.00 USD / user / month

Start free trial

Standard

Operational backup and recovery

40.00

USD / month

4.00 USD / user / month

Start free trial

Advanced

Compliance, control, and governance

$80

USD / month

$3 USD / user / month

Start free trial

Advanced

Compliance, control, and governance

$80

USD / month

$3 USD / user / month

Start free trial

Standard

Operational backup and recovery

Start free trial

Advanced

Compliance, control, and governance

Start free trial
Backup & Storage
Data Residencycheckmarkcheckmark
Data Residency Region Requests
Backup storageUnlimitedUnlimited
Backup SchedulingAutomated DailyDaily at Chosen Time
Configurable Alerts & Notificationscheckmarkcheckmark
Cloud Synccheckmarkcheckmark
Bring Your Own Key (BYOK)checkmark
Bring Your Own Storage (BYOS)checkmark
JSM Assetscheckmarkcheckmark
Data Retention
Fixed Data Retention1 year
Standard Configurable Data Retention90 days to 3 years
Extended Configurable Data Retention
Restore
Granular point-in-time restorecheckmarkcheckmark
Version Comparecheckmarkcheckmark
Restore to another instancecheckmark
Export capabilitiescheckmarkcheckmark
Security & Compliance
AES-256 encryptioncheckmarkcheckmark
Role-Based Access Control (RBAC)checkmarkcheckmark
Audit logcheckmarkcheckmark
SOC 2 Type II, ISO 27001checkmarkcheckmark
HIPAA Compliancecheckmark
DORA Compliancecheckmark
99.9% uptime SLA
Static IP addressescheckmarkcheckmark
Single Sign-On (SSO)checkmarkcheckmark
Enforce 2FAcheckmarkcheckmark
Support & Services
Support hoursMonday-Friday 9am-5pm ETMonday-Friday 9am-8pm ET + Saturday-Sunday 9am-5pm ET
Extended Support Hours
Live chat supportcheckmark
Response Time TargetStandard
Assisted Onboardingcheckmark *
Trial & Billing
Trial length30 days30 days
Payment methodAtlassian Marketplace, AWSAtlassian Marketplace, AWS
*Available for customers with $25K+ annual commitment.

Enterprise Solutions

Need flexibility beyond standard marketplace purchasing?

Our enterprise team provides custom configuration options, multi-year agreements, tailored payment terms, and direct billing via contract or AWS Marketplace.

Custom Contracts

Direct invoicing and tailored payment terms

Multi-Year Agreements

Lock in pricing with long-term commitments

Flexible Trial Lengths

Extended evaluation periods to fit your timeline

Available on AWS

2. Select your pricing plan

How many Confluence users are in your organization?

users/month

Flat Fee

Flat Fee for organizations under 10 users.

$300

USD / month

$3.00 USD / user / month

Explore pricing tiers
Start now
  • Easy setup

  • Automated daily backups

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Fast, on-demand restores

  • Full backup coverage

  • Data residency

Professional plan

$150

USD / month

$3.00 USD / user / month

Explore pricing tiers
Start my trial
  • 30-day free trial

  • Easy setup

  • Automated daily backups

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Fast, on-demand restores

  • Full backup coverage

  • Data residency and SSO support

Professional plan

$150

USD / month

$3.00 USD / user / month

Explore pricing tiers
Start my trial
  • 30-day free trial

  • Easy setup

  • Automated daily backups

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Fast, on-demand restores

  • Full backup coverage

  • Data residency and SSO support

Professional plan

$150

USD / month

$0.90 USD / user / month

Explore pricing tiers
Talk to sales
Less than $0.90 USD / user / month
  • 30-day free trial

  • Easy setup

  • Automated daily backups

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Fast, on-demand restores

  • Full backup coverage

  • Data residency and SSO support

Available on AWS

2. Select your pricing plan

How many Confluence users are in your organization?

users/month

Standard

Operational backup and recovery

$150

USD / month

$3.00 USD / user / month

Start free trial

Standard

Operational backup and recovery

$150

USD / month

$3.00 USD / user / month

Start free trial

Advanced

Compliance, control, and governance

$150

USD / month

$3.00 USD / user / month

Start free trial

Advanced

Compliance, control, and governance

$150

USD / month

$3.00 USD / user / month

Start free trial

Standard

Operational backup and recovery

Start free trial

Advanced

Compliance, control, and governance

Start free trial
Backup & Storage
Data Residencycheckmarkcheckmark
Data Residency Region Requests
Backup storageUnlimitedUnlimited
Backup SchedulingAutomated DailyDaily at Chosen Time
Configurable Alerts & Notificationscheckmarkcheckmark
Cloud Synccheckmarkcheckmark
Bring Your Own Key (BYOK)checkmark
Bring Your Own Storage (BYOS)checkmark
Data Retention
Fixed Data Retention1 year
Standard Configurable Data Retention90 days to 3 years
Extended Configurable Data Retention
Restore
Granular point-in-time restorecheckmarkcheckmark
Version Comparecheckmarkcheckmark
Export capabilitiescheckmarkcheckmark
Security & Compliance
AES-256 encryptioncheckmarkcheckmark
Role-Based Access Control (RBAC)checkmarkcheckmark
Audit logcheckmarkcheckmark
SOC 2 Type II, ISO 27001checkmarkcheckmark
HIPAA Compliancecheckmark
DORA Compliancecheckmark
99.9% uptime SLA
Static IP addressescheckmarkcheckmark
Single Sign-On (SSO)checkmarkcheckmark
Enforce 2FAcheckmarkcheckmark
Support & Services
Support hoursMonday-Friday 9am-5pm ETMonday-Friday 9am-8pm ET + Saturday-Sunday 9am-5pm ET
Extended Support Hours
Live chat supportcheckmark
Response Time TargetStandard
Assisted Onboardingcheckmark *
Trial & Billing
Trial length30 days30 days
Payment methodAtlassian Marketplace, AWSAtlassian Marketplace, AWS
*Available for customers with $25K+ annual commitment.

Enterprise Solutions

Need flexibility beyond standard marketplace purchasing?

Our enterprise team provides custom configuration options, multi-year agreements, tailored payment terms, and direct billing via contract or AWS Marketplace.

Custom Contracts

Direct invoicing and tailored payment terms

Multi-Year Agreements

Lock in pricing with long-term commitments

Flexible Trial Lengths

Extended evaluation periods to fit your timeline

Available on AWS

2. Select your pricing plan

How many Bitbucket users are in your organization?

users/month

Pro plan

$2

US / month

$2.00 USD / user / month

Start my trial
  • 14-day free trial

  • Easy setup

  • Automated daily backups

  • Full backup coverage

  • 365-day backup history

  • Unlimited cloud storage for backups

  • On-demand backup exports

  • Data residency and SSO support

Pro plan

$2

US / month

$2.00 USD / user / month

Start my trial
  • 14-day free trial

  • Easy setup

  • Automated daily backups

  • Full backup coverage

  • 365-day backup history

  • Unlimited cloud storage for backups

  • On-demand backup exports

  • Data residency and SSO support

Pro plan

$2

US / month

$2.00 USD / user / month

Start my trial
  • 14-day free trial

  • Easy setup

  • Automated daily backups

  • Full backup coverage

  • 365-day backup history

  • Unlimited cloud storage for backups

  • On-demand backup exports

  • Data residency and SSO support

Pro plan

3000+ users

Talk to sales
$2.00 US / user / month
  • 14-day free trial

  • Easy setup

  • Automated daily backups

  • Full backup coverage

  • 365-day backup history

  • Unlimited cloud storage for backups

  • On-demand backup exports

  • Data residency and SSO support

Available on AWS

2. Select your pricing plan

How many GitHub users are in your organization?

users/month

Individual plan

$14.00

USD / month

Start my trial
  • Limited to GitHub personal accounts only

  • Unlimited repository backups

  • 30-day backup retention

  • GitHub metadata protection

  • On-demand recovery

  • AES-256 encryption

Pro plan

$14.00

USD / month

$4.00 USD / user / month

Start my trial
  • Up to 99 GitHub users

  • Cloud storage location (See regions)

  • Unlimited repository backups

  • 30-day backup retention

  • GitHub metadata protection

  • On-demand recovery

  • AES-256 encryption

  • Audit log of all activity

  • SOC 2 Report with NDA

Pro plan

$14.00

USD / month

$4.00 USD / user / month

Start my trial
  • Up to 99 GitHub users

  • Cloud storage location (See regions)

  • Unlimited repository backups

  • 30-day backup retention

  • GitHub metadata protection

  • On-demand recovery

  • AES-256 encryption

  • Audit log of all activity

  • SOC 2 Report with NDA

From 100 users/month

Enterprise plan

$400.00

USD / month

$4.00 USD / user / month

Talk to sales
  • Everything included in Pro plan, plus…

  • 365 day backup retention

  • Restore assistance

  • Cloud Sync – Azure

  • Cloud Sync – Amazon S3

  • Git LFS backups* Early Access

Enterprise plan

$400.00

USD / month

$4.00 USD / user / month

Contact sales
Less than $2.70 US / user / month.
  • Everything included in Pro plan, plus…

  • Cloud storage location (See regions)

  • 365 day backup retention

  • Restore assistance

  • Audit log of all activity

  • Cloud Sync – Azure

  • Cloud Sync – Amazon S3

  • SOC 2 Report with NDA

  • Git LFS backups* Early Access

Available on AWS

2. Select your pricing plan

How many Azure DevOps users are in your organization? User counts are based on unique users and supports
Azure DevOps’ multi-organization billing.

users/month

Professional plan

$198.00

USD / month

Start my trial
  • 14-day free trial

  • Easy setup

  • Automated daily backups

  • Full backup coverage

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Flexible, granular recovery options

  • On-demand backup exports

  • Data residency and SSO support

Professional plan

$1.00

USD / month

$1.00 USD / user / month

Start my trial
  • 14-day free trial

  • Easy setup

  • Automated daily backups

  • Full backup coverage

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Flexible, granular recovery options

  • On-demand backup exports

  • Data residency and SSO support

Professional plan

3K+ users

USD / month

USD / user / month

Talk to sales
  • 14-day free trial

  • Easy setup

  • Automated daily backups

  • Full backup coverage

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Flexible, granular recovery options

  • On-demand backup exports

  • Data residency and SSO support

Available on AWS

2. Select your pricing plan

How many boards do you have?

boards / month

Basic plan

$5.00

USD / month

$1.00 USD / board / month

Start now
Minimum $5.00 USD / month
  • Daily, automated backups

  • On-demand board, card, list and attachment recovery

  • Back up any time

  • Unlimited version history

  • Multi-user support

  • 365-day backup history

Basic plan

$5.00

USD / month

$1.00 USD / board / month

Start now
  • Daily, automated backups

  • On-demand board, card, list and attachment recovery

  • Back up any time

  • Unlimited version history

  • Multi-user support

  • 365-day backup history

All plans are month-to-month. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Have any questions? Contact sales

2. Select your pricing plan

How many monday.com users are in your organization?

users

Pro plan

$13

USD / month

Start my trial
  • 14-day free trial

  • Automated daily & anytime backups

  • Unlimited storage with 365-day history

  • Fast, on-demand restores

  • Flexible, granular recovery options

  • Data residency & SSO

  • Role based access controls

  • Audit and event logging

Enterprise plan

$20

USD / month

Start my trial
  • 14-day free trial

  • Automated daily & anytime backups

  • Unlimited storage with 365-day history

  • Fast, on-demand restores

  • Flexible, granular recovery options

  • Data residency & SSO

  • SOC 2 Report with NDA

  • Role based access control

  • Audit and event logging

  • Cloudsync

  • Customer Managed Encryption (BYOK)

  • Bring your own storage (BYOS)

Enterprise plan

$20

USD / month

Talk to sales
  • 14-day free trial

  • Automated daily & anytime backups

  • Unlimited storage with 365-day history

  • Fast, on-demand restores

  • Flexible, granular recovery options

  • Data residency & SSO

  • SOC 2 Report with NDA

  • Role based access control

  • Audit and event logging

  • Cloudsync

  • Customer Managed Encryption (BYOK)

  • Bring your own storage (BYOS)

2. Select your pricing plan

How many files do you manage? What does flexible pricing mean?

files/month

Flex

Billed monthly

$16.00

USD / Month

$16.00 USD / file / month

Start my trial
  • 7-day free trial

  • Manage multiple client files

  • Daily comprehensive backups

  • Unlimited restores

  • 365-day version history

  • Help center & email support

  • Back up anytime

  • Real-time backups

  • Multi-user support

Flex

Billed monthly

$16

USD / Month

$16 USD / file / month

Start my trial
  • 7-day free trial

  • Manage multiple client files

  • Daily comprehensive backups

  • Unlimited restores

  • 365-day version history

  • Help center & email support

  • Back up anytime

  • Real-time backups

  • Multi-user support

2. Select your pricing plan

How many Miro users are in your organization?

users/month

Professional plan

$3.00

USD / month

$3.00 USD / user / month

Start my trial
  • 14-day free trial

  • Easy setup

  • Automated daily backups

  • Full backup coverage

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Flexible, granular recovery options

  • On-demand backup exports

  • Data residency and SSO support

Professional plan

$3.00

USD / month

$3.00 USD / user / month

Start my trial
  • 14-day free trial

  • Easy setup

  • Automated daily backups

  • Full backup coverage

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Flexible, granular recovery options

  • On-demand backup exports

  • Data residency and SSO support

Professional plan

$3.00

USD / month

$3.00 USD / user / month

Start my trial
  • 14-day free trial

  • Easy setup

  • Automated daily backups

  • Full backup coverage

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Flexible, granular recovery options

  • On-demand backup exports

  • Data residency and SSO support

Professional plan

3000

Talk to sales
  • 14-day free trial

  • Easy setup

  • Automated daily backups

  • Full backup coverage

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Flexible, granular recovery options

  • On-demand backup exports

  • Data residency and SSO support

2. Select your pricing plan

Select your average monthly orders:

Backup + Restore

$19

USD / month

Start now
+

Includes backups for Klaviyo* and Mailchimp

  • Automated daily backups

  • Unlimited restores

  • 365-day backup history

  • Email support

  • Anytime manual backups

  • Real-time backups

  • Metafields backups

  • Multi-user support

  • Comprehensive or granular restore

  • Shopify Translate & Adapt

  • *Premium Support add-on available

Protection Suite

$99

USD / month

Start now
+

Includes backups for Klaviyo* and Mailchimp

  • Automated daily backups

  • Unlimited restores

  • 365-day backup history

  • Email support

  • Anytime manual backups

  • Real-time backups

  • Metafields backups

  • Multi-user support

  • Comprehensive or granular restore

  • Shopify Translate & Adapt

  • *Premium Support add-on available

  • 24/7 monitoring of key user journeys

  • Detect full or partial outages on Shopify

  • Detect outages on third-party apps

  • Insights into what’s gone wrong

  • Email & Slack notifications

  • GA4 store metrics monitoring

  • Bulk product change notifications

  • Email & SMS notifications

  • In-app view of triggered alerts

  • Downloadable change reports

  • Customizable alert thresholds

  • Maintain up to 10 test stores

  • Comprehensive staging environment

  • Continuous sync

  • Copy parts or all of your store

  • Deploy to live store with few clicks

All plans are month-to-month. Recurring charges, including monthly or usage-based charges, are billed every 30 days. Premium Support includes priority escalation and extended availability as an additional yearly add-on.

For information on annual billing or additional support options, please contact sales.

2. Select your pricing plan

Select your average monthly orders:

Pro plan

$45.00

USD / month

Start now
+

Includes backups for Klaviyo* and Mailchimp

  • 7-day free trial

  • Automated daily backups

  • Unlimited restores

  • Anytime manual backups

  • Real-time backups

  • Comprehensive or granular restore

  • Multi-user support

Business plan

$69.00

USD / month

Start now
+

Includes backups for Klaviyo* and Mailchimp

  • 7-day free trial

  • Automated daily backups

  • Unlimited restores

  • Anytime manual backups

  • Real-time backups

  • Comprehensive or granular restore

  • Multi-user support

  • Multi-store ready

Plus plan

$119.00

USD / month

Start now
+

Includes backups for Klaviyo* and Mailchimp

  • 7-day free trial

  • Automated daily backups

  • Unlimited restores

  • Anytime manual backups

  • Real-time backups

  • Comprehensive or granular restore

  • Multi-user support

  • Multi-store ready

Growth plan

$169.00

USD / month

Start now
+

Includes backups for Klaviyo* and Mailchimp

  • 7-day free trial

  • Automated daily backups

  • Unlimited restores

  • Anytime manual backups

  • Real-time backups

  • Comprehensive or granular restore

  • Multi-user support

  • Multi-store ready

Enterprise plan

$349.00

USD / month

Start now
+

Includes backups for Klaviyo* and Mailchimp

More than 8000 orders? Have any questions? Contact sales for a custom Enterprise plan
  • 7-day free trial

  • Automated daily backups

  • Unlimited restores

  • Anytime manual backups

  • Real-time backups

  • Comprehensive or granular restore

  • Multi-user support

  • Multi-store ready

  • Priority support

Stores with higher product counts may be ineligible for certain plans. Contact sales@rewind.com for more details.

All plans are month-to-month. Recurring charges, including monthly or usage-based charges, are billed every 30 days. For information on annual billing, please contact sales.

Have any questions? Get in touch.

2. Select your pricing plan

How many Klaviyo active profiles do you have?

active profiles

Free plan

$0

USD / month

Start my trial
  • 7-day free trial

  • Automated daily backups

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Data export

  • Easy setup in minutes

  • Restores on request

Pro plan

$20

USD / month

Start my trial
+

Included with all Backups for Shopify or BigCommerce plans*

  • 7-day free trial

  • Automated daily backups

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Data export

  • Easy setup in minutes

  • Restores on request

All plans are month-to-month. Recurring charges, including monthly or usage-based charges, are billed every 30 days. For information on annual billing, please contact sales.

Have any questions? Get in touch.

2. Select your pricing plan

Select your average monthly orders:

Free plan

$0

USD / month

Start now
  • Easy setup in minutes

  • Automated daily backups

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Restore on request

  • Full backup coverage

  • SSO support

Pro plan

$4

USD / month

Start my trial
+

Included with all Backups for Shopify or BigCommerce plans

  • 7-day free trial

  • Easy setup in minutes

  • Automated daily backups

  • 365-day backup history

  • Unlimited cloud storage for backups

  • Restore on request

  • Full backup coverage

  • SSO support

We knew Atlassian provides limited data backup coverage, but that doesn’t extend to backup of account-level data in GitHub and Jira.

Eran Polak
R&D Manager at Matics

Rewind is proudly SOC 2, Type 2 compliant

Rewind is the leading third-party provider of SOC 2-compliant cloud backups. Our full SOC report and detailed security portal is available upon request.

CCPA

GDPR

PIPEDA

SOC 2

SOC 3

HIPAA

Frequently Asked Questions

Get Rewind Backups for Jira Service Management here. Rewind is a cloud app, and no installation is required on your local system. 

No, Rewind Backups for Jira Cloud covers both products.

No. Rewind backups for Jira Service Management include unlimited cloud storage on Rewind Vault.

Rewind keeps the backup snapshots for 365 days, easily accessible through your Rewind account for on-demand restores.

Rewind’s automatic backups are performed daily as default. When you need an additional backup, you can initiate it from your Rewind account using the “Backup Now” function.

To initiate a Restore login to your Rewind account (either from rewind.com or in the My Apps menu in Jira Service Management) and navigate to the Advanced Restore tab. From there, choose the date/time you would like to Restore to, and click Restore.

When you initiate a restore, your instance will be restored exactly back to how it was on the date you selected. Your current data as of the date of the initiation will be replaced with the data saved in the backup snapshot taken the day you’ve selected to restore to. So, if on Wednesday, you restore your data to Monday, any changes made on Tuesday will not be present. Please note that when restoring resources, Rewind will not delete any resources, but simply update them as part of the restore process.

If you have questions or need support, email help@rewind.com, or type into the live chat window to speak directly to our Support Wizards, 7 days a week.