In episode 43, Mike Potter, the co-founder, and CEO of Rewind speaks with the host of Honest Ecommerce, Chase Clymer. In this podcast, Mike shares his thoughts on customer feedback, and how to approach mistakes as a business. For more detail listen to the full episode.
If you want to listen to more check out episode 92.
That’s the biggest win, it’s just really talking to your customers, making sure you’re getting their feedback, and understanding what problems that they’re trying to solve. That feedback loop is really really important.