Last updated April 2022
Welcome to Rewind’s sub-processor page where we maintain a current list of sub-processors authorized to process customer data for Rewind services. As disclosed in Rewind’s Data Processing Addendum for GDPR Compliance, Rewind uses the authorized sub-processors listed below to process personal information.
All processing is done in accordance with Rewind and BackHub’s Terms of Service and Privacy Notice respectively. Prior to engaging any Third-Party sub-processor, Rewind ensures any Sub-processor we use meets our requirements for security, privacy, and confidentiality. We review all sub-processors regularly to ensure they still meet the original requirements and any additional requirements that may have arisen. Where applicable, Standard contractual clauses (SCC’s) are in place with sub-processors who transfer data between EU and non-EU countries.
We will make updates to the sub-processor lists via this webpage. You can also subscribe to notifications at security.rewind.com for when this list is updated.
|Amazon Web Services||Hosting provider||USA, Europe (Ireland, Germany), Canada||Rewind / BackHub|
|Skykick||Deliver, manage and maintain your cloud backup for Office 365 services.||USA, Europe||Rewind (Microsoft 365 backups only)|
|Heap||Application Support||USA||Rewind / BackHub|
|Honeybadger||Application Monitoring||USA||Rewind / BackHub|
|Hubspot||Customer Relationship Management||USA||Rewind / Backhub|
|New Relic||Application Monitoring||USA||Rewind / BackHub|
|Papertrail (Solarwinds)||Log Management||USA||Rewind / BackHub|
|Sendgrid (Twilio)||Email Sending Infrastructure||USA||Rewind|
|Stripe||Payment collection and handling||USA||Rewind / BackHub|
|Intercom||Customer Relationship Management||USA||BackHub|
|Slack||Internal Communications||USA||Rewind / BackHub|
|Google Cloud Platform (BigQuery)||Data Warehouse||Canada, USA||Rewind / BackHub|
|GitHub||Computer Programming Code Repository & Management||USA||Rewind / BackHub|