Last updated April 2022

Welcome to Rewind’s sub-processor page where we maintain a current list of sub-processors authorized to process customer data for Rewind services. As disclosed in Rewind’s Data Processing Addendum for GDPR Compliance, Rewind uses the authorized sub-processors listed below to process personal information.

All processing is done in accordance with Rewind and BackHub’s Terms of Service and Privacy Notice respectively. Prior to engaging any Third-Party sub-processor, Rewind ensures any Sub-processor we use meets our requirements for security, privacy, and confidentiality. We review all sub-processors regularly to ensure they still meet the original requirements and any additional requirements that may have arisen. Where applicable, Standard contractual clauses (SCC’s) are in place with sub-processors who transfer data between EU and non-EU countries.

We will make updates to the sub-processor lists via this webpage. You can also subscribe to notifications at security.rewind.com for when this list is updated.

Sub-processorPurposeLocationService
Amazon Web ServicesHosting providerUSA, Europe (Ireland, Germany), CanadaRewind / BackHub
SkykickDeliver, manage and maintain your cloud backup for Office 365 services.USA, EuropeRewind (Microsoft 365 backups only)
HeapApplication SupportUSARewind / BackHub
HoneybadgerApplication MonitoringUSARewind / BackHub
HubspotCustomer Relationship ManagementUSARewind / Backhub
New RelicApplication MonitoringUSARewind / BackHub
Papertrail (Solarwinds)Log ManagementUSARewind / BackHub
Sendgrid (Twilio)Email Sending InfrastructureUSARewind
StripePayment collection and handlingUSARewind / BackHub
IntercomCustomer Relationship ManagementUSABackHub
SlackInternal CommunicationsUSARewind / BackHub
Google Cloud Platform (BigQuery)Data WarehouseCanada, USARewind / BackHub
GitHubComputer Programming Code Repository & ManagementUSARewind / BackHub

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