Q: Is Trello data backed up?

A:

Trello maintains disaster recovery backups of their entire platform – and every account on it. These backups are updated regularly. The purpose of a disaster recovery backup is to recover the entire Trello platform in case anything happens to their main data centers – such as a natural disaster causing a flood or a malicious attack by hackers. These types of disasters are extremely rare but platforms like Trello make sure they are prepared for them.

As a Trello user, it’s important to understand that Trello’s disaster recovery backup cannot be used to restore data in your individual account.

Because user data stored in Trello is on a shared infrastructure, it is not possible for us to recover a subset of that information from backups.

Rememberthat backup contains the data of all 50,000,000 users on the Trello platform. It’s not set up in a way that allows Trello employees to pick and choose data to restore.

That means that you run the risk of losing important data from your Trello account if:

  • You or someone else with access to your Trello board accidentally deletes an entire board, list, or card
  • Someone with access to your Trello board accidentally deletes the entire board, a list, or a card
  • A 3rd-party Power-Up you’ve added to your Trello board makes unwanted changes or corrupts your data
  • You import data into Trello via a CSV that contains an error

What you need to backup and restore data from your individual Trello account is an account-level backup. That’s where Rewind comes in.

Rewind automatically backups your Trello boards, lists, and card, giving you the ability to undo mistakes and recover deleted data quickly. Backups are a great way to secure your Trello account. It’s like having an insurance policy on the workflows your business relies on.

If you’re reading this and thinking “Wait a second… I thought that Trello was able to back up and recover all my data,” you might have the wrong impression about what Trello backs up.

Enjoy early access to Trello backups today!